Frequent questions

Review the most frequently asked questions, if you can't find yours, contact us

How to get emergency care?

In an emergency, you should get care from the closest hospital that can help you. That hospital will treat you regardless of whether you have insurance. Your insurance company can't charge you more for getting emergency room services at an out-of-network hospital. Read More...

Do I have health coverage if I am pregnant, planning to become pregnant, or recently gave birth?

All Health Insurance Marketplace® and Medicaid plans cover pregnancy and childbirth. This is true even if your pregnancy begins before your coverage starts. Read More...

Mental health and substance abuse coverage

All Marketplace plans cover mental health and substance abuse services as essential health benefits. Read More...

What are the benefits of preventive care?

Most health plans must cover a set of preventive services — like shots and screening tests — at no cost to you. This includes plans available through the Health Insurance Marketplace. Read More...

What are the benefits of breastfeeding?

Most Marketplace plans must provide breastfeeding equipment and counseling for pregnant and nursing women. Read More...

Who is eligible to use the Marketplace?

To be eligible to enroll in health coverage through the Marketplace, you:
-Must live in the United States.
-Must be a U.S. citizen or national (or be lawfully present). Learn about eligible immigration statuses. Read More...

Without health insurance? See if you will have to pay a fine

For plan years through 2018, if you can afford health insurance but choose not to buy it, you may pay a fee called the individual Shared Responsibility Payment when you file your federal taxes. (The fee is sometimes called the "penalty," "fine," or "individual mandate.") Read More...

Common coverage questions

Once you’re enrolled in a health plan and your coverage has started, you can use it to help cover medical costs for services like:
-Filling a prescription at the pharmacy
-Going to the doctor
-Getting emergency care
Read More...
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